Publications
Managing the People Side of Change – 10 Short Steps to Success in IT Outsourcing
There are great benefits to be gained from outsourcing. Many organisations understand the benefits they can achieve from outsourcing but few manage to realise those benefits in full. So often the root cause of that failure is because they have ignored the people factors that can inhibit change and even derail it. In some cases, people may not understand the reasons for the outsource programme, in others people may have reasons of their own for not wanting the change to be successful. Whatever the people side of the change is, all these factors can be successfully managed so companies and staff can fully realise the benefits of outsourcing. In less than an hour’s reading, this book identifies the issues, explains how they come about and gives solutions that will eliminate or, at least, mitigate the major problems and provide a firm basis for implementing the changes and creating a stronger business by fully realising the benefits of an outsource programme.Risk Management in IT Outsourcing – 9 Short Steps to Success
Risk Management has been a part of Ian Hucker’s professional life – sometimes without him even knowing it. Strange to find then that Risk Management has become a trusted friend that in the main has kept him safe from all those challenges that can impact and even ruin the best of plans and intentions. Inherent in every programme is risk.
Reading Risk Management in IT Outsourcing will make risk management your friend too, as Ian focuses on what has made him successful. In less than an hour’s read you will obtain the guidance needed to plan your projects with confidence. This book shares with you, significant experience, providing insights on best practice to give you the best chance of success.
IT Outsourcing – 11 Short Steps to Success
The book guides the reader through eleven well-explained and easy to understand sections of the various stages of the IT outsourcing lifecycle encompassing sourcing strategy, business drivers, sourcing event, post award governance and supplier relationship management. In addition, the book touches on the importance of effective risk and change management throughout the transformation project.
Punctuated with useful hints and tips, the publication provides a useful insight into the complexities and potential pitfalls, drawing on real-life experiences gained from working with some of the large global IT service providers over the past 15 years.